Ticketmaster hack: 560 million customers affected

The personal information of 560 million Ticketmaster customers has allegedly been hacked and put up for sale for US$500,000.

ShinyHunters, the same hacker group behind last year's Pizza Hut Australia breach, announced the sale on a dark web hacking forum, along with a sample of the data.

According to the post, the 1.3TB file contains the following customer information:

• Name
• Address
• Email address
• Phone number
• Hashed (encrypted) credit card numbers
• Last four digits of credit card
• Credit card expiry dates
• Ticket sales, event and order information
• Customer fraud information

Ticketmaster and its parent company LiveNation have yet to confirm the breach.

According to its website, Ticketmaster operates in 36 countries, including Australia. Given the size of the alleged breach and the estimated 2 million Australian Ticketmaster customers, it is highly likely that Australian customers have been impacted.

Ticketmaster has yet to release a statement addressing the breach, however, it is reported that ShinyHunters attempted to contact them.

A representative of the group told DataBreaches claims they contacted Ticketmaster but that the company had never even opened their message, let alone responded to it.

Monash University cybersecurity expert Professor Nigel Phair says it is "troubling" that Ticketmaster hasn't made a public statement addressing the alleged breach, and offers the following advice to those affected:

"Consumers need to remain hyper-vigilant in the online world and be on the lookout for unusual emails, SMS or phone calls. They should also look for any suspicious credit card transactions."